Prysm Customer Success

The Prysm platform is designed to accelerate your workplace transformation; Prysm's customer success team helps drive adoption and best practices so you can achieve your business goals.

Product Training

Prysm offers on-demand training videos and in-person certification classes to keep users up to date with the latest version of Prysm Application Suite.

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Adoption Services

Prysm services will work with you to determine the most effective ways to integrate Prysm solutions into your specific environment. The team provides easy reference materials catering to new users and monitors usage metrics to identify users who would benefit from more training or help.

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Always-On Support

Prysm support ensures that issues are dealt with in a timely manner, with minimal disruption. Our global team of technicians is available 24/7.

Customer Advocacy

Your dedicated account manager and the extended services team will act as your voice within Prysm, providing product and experience feedback on your behalf and connecting you with the right information and resources.