Prysm’s customer success specialists can travel onsite to deliver customized training and workshops appropriate for your needs. Speak with your company’s Prysm Administrator to arrange onsite training.
Prysm will proactively check-in with you throughout the first 90 days when you are “Getting Started” using Prysm. Our team will review any questions that have arisen during the post-go-live period, and will give ideas for more advanced ways of using Prysm.
Many customers benefit from having a longer-term relationship with a named Customer Success Manager. The CSM provides overall account management including status meetings, QBRs, adoption, develops advanced use cases, tracks support tickets, and visits twice monthly.
Prysm’s Laser Phosphor Display (LPD) walls are the focal point of many offices. Both the TD2 (tiled) and LPD 6K (seamless) versions must be installed and maintained by highly-trained and certified technicians.