Digital Workplace Blog
Posted by Hannah Grap on Dec 14, 2017 9:52:42 AM

Digitize Your Journey Mapping Processes

Earlier this week I had the opportunity to attend Forrester's journey mapping workshop in their San Francisco office. It was a great mix of content and group exercises to give everyone hands on experience mapping the journey of a customer. We had a pretty impressive journey map by the end of the afternoon!

Posted by Paige O'Neill on Nov 23, 2017 6:00:00 AM

How to Maximize the Productivity of a Multi-generational Workforce

Today’s workforce includes a variety of generational factions, from Baby Boomers, Gen Xers (like me!) and Millennials, all the way to those from the most recent cohort, dubbed “Gen Z.” On top of that, this particular 50+-year span encompasses a time characterized by unprecedented change in the workplace. Put it all together and it’s easy to see the enormous challenge CIOs now face: They must find solutions that satisfy not only different age groups, but also vastly different skill sets, experiences and preferences.

Posted by Paige O'Neill on Nov 16, 2017 6:00:00 AM

Three Ways to Improve Employee Productivity

 

It’s the beginning of a new year, and like many of you, I find this is a great time to jump-start my resolve to accomplish more and better — whether that means de-cluttering my desk, better managing my inbox or taking a hike to re-focus.

Posted by Brianna Politzer on Nov 2, 2017 6:00:00 AM

Optimizing Outcomes: Don't Overlook Your Collaborative Workflow

The word "collaboration" can conjure contrasting associations, depending on who you are and on your life experiences. Some of us may think of collaboration as a positive thing — a process in which we work with others (hopefully harmoniously) and, by virtue of the teamwork, create results that are better than we could have achieved on our own. Others may bristle at the word, because it brings up memories of forced committees and coalitions, often ending with results that are inferior to those we might have achieved on our own.

While I've experienced both, my feeling is that the more refined the processes and technologies involved, the better the chance that the outcomes will be positive. The bad news is that the above are often lacking.

Posted by Paige O'Neill on Oct 26, 2017 6:00:00 AM

Before You Select a Visual Collaboration Platform, Ask Yourself These Questions

 

Once you’ve realized how important it is to invest in a digital workplace and have secured the budget you need to move forward with your plan, it’s time to begin looking for a collaboration solution to support this new way of work.

Posted by Shannon Martin Lyman on Oct 19, 2017 6:00:00 AM

Working with Prysm’s Customers Is Its Own Reward

One of the most exciting things about working at Prysm is connecting with our customers who are using our technology in unique ways and who are continuing to push the boundaries of what it can do.

Posted by Brianna Politzer on Oct 5, 2017 6:00:00 AM

Force Multiplier: Digital Dexterity Equals Better Business Results

Prysm is laser-focused on helping companies develop digital-transformation initiatives, because we understand that leaders in the digital space are also revenue leaders. Case in point: a McKinsey & Company study1 found that companies that wholeheartedly embrace digital technology — strategically, not just tactically   pull in, on average, five times more revenue than digital laggards. No small potatoes. 

Posted by Stuart Hearn, CEO, Clear Review on Sep 28, 2017 6:00:00 AM

How to Create an Outstanding Remote Company Culture

The number of remote workers is rising by the year. With the advancement of modern technology and an increasing understanding of how flexibility can improve performance and morale, this is a trend that is likely to surge in popularity.

Posted by Brianna Politzer on Sep 21, 2017 6:00:00 AM

The New Meeting: It's a Verb, Not a Noun

Research* shows that today's employees can spend up to 80% of their workdays collaborating. As a result, meetings — our primary method of working together  — have become mere way points in an ongoing collaborative process. This is a major shift from the way we used to think about meetings, which we regarded as events with a beginning and an end.

Posted by Hannah Grap on Aug 31, 2017 6:00:00 AM

Streamlining Our Marketing Meetings with Co-browsing

Our marketing meetings at Prysm have several different purposes – campaign planning, design reviews, weekly status, one-on-one working sessions – the list goes on. The content we need to share in those meetings varies. With the recent release of co-browsing, we’ve been able to streamline the prep required for any meeting, as well as to dramatically enhance the meeting experience itself.

Posted by Brianna Politzer on Aug 24, 2017 6:00:00 AM

Co-Browsing: Taking Collaboration to a Whole New Level

When you think of the word "collaboration," you probably think of meetings (online or offline), messaging, screen sharing, file sharing, and maybe even video conferencing. These activities have become not only standard in most business environments, but also a critical part of getting work done.

Posted by Brianna Politzer on Aug 17, 2017 6:00:00 AM

Digital Transformation: Your Key to Market Success

Outperforming your competition in a rapidly changing business climate requires a trifecta of humility, adaptability, and agility.

Humility helps you realize that perfection is a moving target and that success requires continuous evaluation and adjustment. (Or, in the immortal words of the band Kansas, "If I claim to be a wise man, it surely means that I don't know.") This honest assessment clears the path for the next two key performance indicators.

Posted by Paige O'Neill on Aug 10, 2017 6:00:00 AM

What Kind of Workspaces Do Employees Want?

 

Chat apps. Hotdesks. Smart machines. In most offices, it’s easy to see how technology is redefining and transforming the modern workplace.

Posted by Tom Blenkin on Aug 3, 2017 6:00:00 AM

The Customer Experience Center Opportunity

Long-term relationships with customers are built on a foundation of trust, fostered by clients’ believing that you have their best interests at heart. This can be accomplished by helping them stay on top of the latest tech trends that drive business and bring value to their organizations.

Posted by Brianna Politzer on Jul 27, 2017 8:33:33 AM

Prysm's Annotation Feature: The Red Pen Goes Digital

There's a task that's universal in the vast majority of office work environments: reviewing documents, especially with a group. We do this all the time in marketing — with agencies, in team meetings, and when presenting mockups, brochures, and web pages to executives.  In most cases, the process is woefully inefficient.

Posted by Hannah Grap on Jul 20, 2017 6:00:00 AM

Prysm's Virtual Whiteboard: Why I Can't Live Without It

I admit it. I'm addicted to pens and paper. I have specific pens that I use for lists, others that I use for sketching, some for work, some for personal use, some that I keep in my bag, and so on. I know what you're thinking: yes, I work for a tech company! But I love the feel of pen on paper. The colors help me stay organized. And I'm just a highly visual person. What can I say? It's my thing. 

Posted by Brianna Politzer on Jul 13, 2017 6:00:00 AM

The Way You Sell is Inseparable from What you Sell

I was talking to an "experience marketer" today (someone who designs flashy customer-experience centers for large companies, such as AT&T, Cisco, etc.) and he mentioned something about how strongly environment influences a customer or prospect to buy. As a marketer myself, this is a phenomenon I'm well familiar with. The reason is simple: We don't just buy products or services. We buy the way they make us feel. 

Posted by Paige O'Neill on Jul 6, 2017 6:00:00 AM

CIOs: Stop Talking About Tech, Start Talking About Value

 

Remember scrambling like mad for new technology? 

I know people who camped out overnight to secure their place in line for the latest version of a smartphone. Others significantly overpaid or added their names to pre-order lists months in advance — just to make sure they had the most up-to-date device.

Posted by Steven Tsao, Sr. Demand Generation Mgr. on Jun 29, 2017 6:00:00 AM

From "Wow" to Work Worthy

Ten months ago, when I was interviewing for my job at Prysm, my future (now current) boss showed me the Prysm digital workplace platform. I remember her sketching on the digital whiteboard, calling up functions with a single touch from the hexagonal background, and using gestures to zoom in and out and move content around (like an iPad) on the massive 4K screen. It was impressive, to say the least. However (dirty little secret alert), I wasn't quite sure how useful it might be in day-to-day operations — outside of screen sharing in meetings with remote participants, which was something I could already do with Skype or Google Hangouts.

Posted by Paige O'Neill on May 25, 2017 6:00:00 AM

How to Build the Business Case for a Digital Workplace

 

The other day, I heard a great story about how a colleague of mine got board approval to hire more than two dozen new staff members—and the whole negotiation took less than an hour. He used digital-workplace technology to pull a remote team member into a board meeting on the fly and run ROI scenarios in real time. Without being able to see the specific figures, the decision would have taken weeks and cost millions in potential revenue.